• About us

    The CareVoice, a leading health insurtech company in Asia driven by the mission to help health insurance more human, helps insurance company tackle four major pain points:

    1. Low quality of customer engagement 
    2. Lack of product differentiation 
    3. Reliance on traditional sales channels 
    4. Limited ability to extend tech value-chain

    Through CareVoiceOS, we offer insurers access to a connected health insurance ecosystem. The OS offers a turnkey solution that can help insurers immediately launch their digital engagement capabilities, or serve as an infrastructure solution to sustain their own customer engagement mechanisms.


    CareVoiceOS is a constantly evolving ecosystem that curates the most advanced, rigorously validated health management technologies around the world. Through CareVoiceOS, insurers will be able to create connected digital journeys that address every stage of policyholders’ customer journeys. Insurers can also customize the journeys to fit the needs of different demographics.


    Along with the digital services, insurers can design and launch tailored insurance products for different populations. Our strategic partner, Blüüm, a leading digital insurance solution provider, drives the commercialization of those products.

    After graduating from Ping An Accelerator, we closed a large Series A in August 2019, and have accumulated nearly 15m USD funding. We are backed by top fintech, healthcare and software VCs as well as serial entrepreneurs, from China, Europe and the US.

  • Our Team

    Headquartered in Shanghai, we operate as a global organization with an office in Hong Kong and teams that cover the South East Asia and Europe regions. Our dynamic and diverse team live and operate by our VOICE values - Valiant, Optimistic, Inventive, Compassionate and Enthusiastic.

    Sebastien Gaudin

    Chief Executive Officer

    Jan Velich

    Chief Business Officer

    Neil Liang

    Chief Product Officer

    Joshua Chi

    Chief Technology Officer

    Lin Zhang

    China Mainland GM

    Francesca Bereanda

    Head of "Care" Products & VP of Marketing

    Luke Jones

    Chief Financial Officer

    Ying Wu

    StartupCare CEO

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